The first thing would be to contact the post office with the tracking number sent by Bao Fu Ling Online Store. If a package isn’t found in your post office, it’s possible that it may have not arrived in your area. In case, if the package is lost by your local post office, you should claim your reimbursement from them. In any other occasion, contact us directly for a prompt assistance. We will have our courier service to confirm the details and proceed with reimbursement, if necessary.
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Excellent service of Mr Brian. Their medical product safe to use and effective.
Love their Customer Service on Chat. Wanted to buy but forgot my log in info. Brian was an tremendous help. Answer all my questions from how to get back on to questions on ordering. Brian exemplifies what customer service is all about. Looking forward to my order.