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How to Make a Payment?

To ensure a safe and convenient shopping experience, we offer multiple payment options, including:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Diners Club, Discover, UnionPay)
  • Digital Payments (Google Pay, Apple Pay, PayPal)

At checkout, simply select your preferred payment method and complete the transaction.

More details:click here

All payments are securely encrypted to protect your personal and financial information.

If you encounter any issues during payment, please feel free to contact our customer service team for assistance!

Email:service@baofuling.com

Is this the authentic BaoShuTang BaoFuLing?

Yes, we guarantee that all our Baofuling products are 100% authentic and sourced directly from Baoshutang, the original manufacturer. We work only with authorized suppliers to ensure product safety, quality, and traceability.

Each item comes with proper packaging, production batch numbers, and expiration dates to ensure authenticity. If you have any concerns about your product, feel free to contact us — we’re happy to verify it for you.

Your trust and skin health are our top priorities.

 Is Baoshutang Bao Fu Ling suitable for sensitive skin?

Baoshutang Bao Fu Ling is suitable for most sensitive skin types, but individual reactions may vary. If you are allergic to certain ingredients, please check the product ingredient list or consult a doctor.

I cannot find my order. What should I do?

Please check if the account you logged into matches the one used for placing the order. If you still cannot find the order, provide the order number or related information, and our customer service team will assist you.

I cannot find my account. What should I do?

Please ensure you are using the email address you registered with. If you still cannot locate your account, contact our customer service for assistance.

Are there any discounts available?

We regularly offer promotions. Please check our website or subscribe to our email notifications to stay updated on discounts. Additionally, purchasing product bundles often comes with extra discounts. For more details, please check the product page or contact our customer service.

 How much is the shipping cost to the USA?

Shipping costs are calculated based on the weight of your order and the delivery address. The exact cost will be displayed during checkout. For more information, please visit our Shipping Fees page.

How can I verify the authenticity of Bao Fu Ling?

You can verify the authenticity using the anti-counterfeit code on the packaging by visiting our Authenticity Check page or contact our customer service for further assistance.

Does Baoshutang Bao Fu Ling contain steroids?

Baoshutang Bao Fu Ling does not contain steroids. Please feel free to use it. If you have any other ingredient-related questions, contact us anytime.

 I’m staying at a hotel in Beijing. Can you deliver? How can I order?

We provide delivery services in Beijing. Please fill in the specific hotel address and contact information when placing the order, and we will arrange delivery as soon as possible.

My package seems to be stuck in transit. What should I do?

We’re sorry your package is taking longer than expected. International shipments may sometimes be delayed due to customs clearance, local logistics processing, or other unforeseen circumstances.

Here’s what you can do:

1.Check the tracking status using the tracking number provided in your shipping confirmation email.

2.If the status hasn't updated for more than 7 business days, please contact our customer service team-[service@baofuling.com].

3.We’ll reach out to the courier and investigate the situation for you.

If the package is unfortunately confiscated or rejected by customs, we will offer you a discounted reshipment or an alternative solution — your satisfaction matters to us.

Please contact us with your order number and tracking ID, and our team will assist you promptly.

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