Please check if the account you logged into matches the one used for placing the order. If you still cannot find the order, provide the order number or related information, and our customer service team will assist you.

Please ensure you are using the email address you registered with. If you still cannot locate your account, contact our customer service for assistance.

We regularly offer promotions. Please check our website or subscribe to our email notifications to stay updated on discounts. Additionally, purchasing product bundles often comes with extra discounts. For more details, please check the product page or contact our customer service.

Shipping costs are calculated based on the weight of your order and the delivery address. The exact cost will be displayed during checkout. For more information, please visit our Shipping Fees page.

You can verify the authenticity using the anti-counterfeit code on the packaging by visiting our Authenticity Check page or contact our customer service for further assistance.

Baoshutang Bao Fu Ling does not contain steroids. Please feel free to use it. If you have any other ingredient-related questions, contact us anytime.

We provide delivery services in Beijing. Please fill in the specific hotel address and contact information when placing the order, and we will arrange delivery as soon as possible.

Baoshutang Bao Fu Ling is suitable for most sensitive skin types, but individual reactions may vary. If you are allergic to certain ingredients, please check the product ingredient list or consult a doctor.