Refund policy

Return & Refund Policy

Due to high cross-border shipping costs, returns are not accepted. However, if your product has quality issues, we are happy to negotiate a partial refund.

Refund Process

If the item has quality issues or shipping damage, please contact customer service within 14 days of receiving your order.

  • Provide order details, a description of the issue, and clear product photos.
  • After verification, we will discuss and confirm the appropriate refund amount.

Refund Timeline

Once confirmed, refunds will be processed within 7 business days via your original payment method.

📢 Special Notes:
The refund amount may be adjusted to cover partial cross-border shipping and handling fees.

Contact Us

Thank you for choosing Bao Fu Ling Store!